Floor Supervisor – 40hr – @Home – Table Bay

About the role

The Floor Supervisor will support the store management team in delivering outstanding customer service and operational excellence at the Table Bay location. Working 40 hours per week, this role combines leadership, visual merchandising and KPI management to drive store performance.

Key responsibilities

• Lead and motivate the store team to achieve sales targets, turnover, rewards and new account goals.
• Oversee merchandise presentation and visual standards, ensuring compliance with brand guidelines.
• Monitor and act on store KPIs, including turnover, visual compliance and customer satisfaction metrics.
• Allocate time effectively, handle multiple tasks, and prioritize priorities in a fast‑paced environment.
• Support strategic sales planning, manage the sales process and drive customer value management.

Required profile

• Matric certificate with a minimum of 3 years retail experience, including at least 1 year in a store leadership role.
• High flexibility, strong sense of urgency and ability to work independently and adapt to diverse customer situations.
• Excellent interpersonal, communication and organizational skills, with a customer‑centric mindset.
• Demonstrated ability to build strong relationships, make timely decisions and motivate teams toward business objectives.