Executive Secretary – Operations Management

About the role

The Executive Secretary will provide comprehensive secretarial support to senior management within the Office of Operations Management, handling travel arrangements, correspondence, and office administration.

Key responsibilities

• Provide a complete secretarial service to management, including itinerary coordination and travel arrangements.
• Direct and control telephone calls.
• Establish and maintain a general and confidential filing system.
• Maintain updated policy and procedural records such as By‑Laws, Ordinances, and municipal manuals.
• Collate documents as required.
• Control and maintain executive stationery and miscellaneous supplies.
• Receive visitors and arrange meetings, presentations, and office functions.
• Compile and distribute agendas and take minutes.
• Coordinate and control incoming and outgoing mail.
• Perform fast and accurate typing duties using a word processor or personal computer.

Required profile

• Grade 12 (NQF Level 4) or equivalent and an Administrative Certificate.
• At least 2 years of relevant experience.
• Computer literacy.
• Preferred: Diploma (NQF Level 6) in Secretarial studies and 3 years of relevant experience.

Required skills

• Attention to detail
• Problem solving
• Planning and organizing
• Ethics and professionalism
• Data processing & analysis
• Use of technology
• Communication
• Client orientation and customer focus
• Interpersonal relationships
• Resilience
• Change readiness
• Learning orientation