Desktop Support Engineer
Telesure Investment Holdings (TIH) · Johannesburg
Job description
About the role
TIH is seeking a Desktop Support Engineer to join its IT team and provide first‑line assistance to internal users. You will help resolve hardware and software issues, ensuring smooth operation of the company’s IT environment.
Key responsibilities
- Respond to user inquiries, troubleshoot and diagnose computer hardware and software problems.
- Provide end‑user support in line with documented procedures and service‑level targets.
- Perform data entry and verification tasks to maintain accurate system records.
- Follow mandatory operational and compliance procedures to meet quality and regulatory standards.
- Organise daily work schedule, adapting to changing priorities.
Required profile
- Grade 12 or SAQA‑accredited equivalent (essential).
- 2–3 years of experience in desktop support administration.
- Relevant certifications such as MCSA, A+, N+, and ITIL Foundation.
Required skills
- MCSA
- A+
- N+
- ITIL Foundation
What we offer
- Opportunity to work with leading financial service providers in South Africa.
- Professional development and training to enhance technical expertise.
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Published 1 month ago
Expires 1 week from now
38 views · 0 interested
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Telesure Investment Holdings (TIH)
Johannesburg