Desktop Support Engineer
Telesure Investment Holdings (TIH) · Johannesburg
Job description
About the role
TIH is seeking a Desktop Support Engineer to join its IT team and provide first‑line assistance to internal users. You will help resolve hardware and software issues, ensuring smooth operation of the company’s IT environment.
Key responsibilities
- Respond to user inquiries, troubleshoot and diagnose computer hardware and software problems.
- Provide end‑user support in line with documented procedures and service‑level targets.
- Perform data entry and verification tasks to maintain accurate system records.
- Follow mandatory operational and compliance procedures to meet quality and regulatory standards.
- Organise daily work schedule, adapting to changing priorities.
Required profile
- Grade 12 or SAQA‑accredited equivalent (essential).
- 2–3 years of experience in desktop support administration.
- Relevant certifications such as MCSA, A+, N+, and ITIL Foundation.
Required skills
- MCSA
- A+
- N+
- ITIL Foundation
What we offer
- Opportunity to work with leading financial service providers in South Africa.
- Professional development and training to enhance technical expertise.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in South Africa.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 1 week from now
37 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Telesure Investment Holdings (TIH)
Johannesburg