Debtors Clerk – Cape Town

About the role

The Debtors Clerk is responsible for ensuring timely recovery of outstanding payments and maintaining accurate records of all financial transactions between clients and the company. This full‑time position supports the finance team by monitoring accounts, handling collections, and providing excellent customer service.

Key responsibilities

• Monitor client accounts to ensure payments are received on time and flag overdue balances.
• Follow up on outstanding debts, send weekly and monthly statements, and resolve customer queries.
• Maintain and update the debtors records system, including age analysis, reconciliations and allocation of receipts.
• Upload statements and relevant documents to client portals and ensure tickets are created within 48 hours of any discrepancy.
• Process unallocated deposits, open and vet new accounts, and perform ad‑hoc accounting tasks as assigned.
• Support housekeeping duties, stock‑take assistance and general administration such as filing and answering calls.

Required profile

• 2–5 years of experience in debtors or accounts‑receivable functions.
• Tertiary qualification in Finance or a related field, or a valid Matric certificate.
• Strong communication, problem‑solving and interpersonal abilities.
• High level of confidentiality, attention to detail and ability to work under pressure.

Required skills