This job is no longer available
This job expired on 14/09/2026. It no longer accepts applications.
Customer Service Assistant
Vibrant Visionaries Marketing · East London
Job description
About the role
We are seeking a friendly and patient Customer Service Assistant to join our team and ensure our customers receive prompt, accurate, and courteous support. In this role you will be the first point of contact for inquiries, complaints and technical issues, helping to maintain high satisfaction levels.
Key responsibilities
- Deliver exceptional support and keep customers happy.
- Resolve complaints, technical issues and product or service questions on the first contact whenever possible.
- Provide clear, accurate information on products, pricing, policies and promotions.
- Escalate complex cases to the appropriate team and follow through to resolution.
Required profile
- Matric or equivalent qualification.
- Excellent verbal and written communication skills in English.
- Strong problem‑solving abilities and a calm attitude.
- Target‑driven, organised and a genuine team player.
Required skills
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Vibrant Visionaries Marketing
East London
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