This job is no longer available
This job expired on 02/10/2026. It no longer accepts applications.
Customer Service Advisor – Healthcare
EXL · Cape Town
Job description
About the role
The Customer Service Advisor will provide support to members who contact the healthcare client with queries. Based in Cape Town, the role focuses on delivering accurate information and assistance to members, helping them resolve issues related to their healthcare services.
Key responsibilities
- Support members by handling their queries related to the healthcare client.
- Communicate with members through the channels defined by the client.
- Record each interaction and follow the client’s guidelines to ensure consistency.
Required profile
- Minimum six months experience working in a call‑centre environment.
- Completion of a Grade 12 (high school) qualification.
Required skills
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EXL
Cape Town
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