Credit Controller – Fintech Cash Flow Specialist

About the role

Are you a Credit Controller who thinks beyond “Please pay ASAP”? This fintech disruptor wants you on their cash‑flow command centre, managing risk, protecting relationships and engineering collections with precision.

Key responsibilities

• Perform credit checks and onboard new customer accounts
• Collect outstanding debts within KPI targets
• Allocate and reconcile customer payments
• Manage overdue accounts, payment plans, demand letters and account holds
• Escalate bad debts and present high‑risk accounts to the Risk Committee
• Prepare weekly and month‑end age analysis reports with commentary
• Process debit order runs, refunds and adjustment journals
• Maintain accurate customer master data
• Resolve customer queries
• Support audit requirements and ensure compliance with policies and procedures
• Drive continuous improvements in credit processes and efficiencies

Required profile

• Degree or National Diploma in Credit Management / Accounting, or Credit Management Certificate (Level 4 or 5)
• 5+ years’ credit control & credit risk management experience
• Proven track record in collecting outstanding debt successfully
• Experience within a high‑volume, fast‑paced environment
• Strong analytical mindset with a passion for process improvement
• Ability to balance firm collections with strong customer relationship management

Required skills

• Experience with Accpac or Microsoft Dynamics
• Intermediate to advanced MS Excel