Commercial Underwriter (Nelspruit)

About the role

Hollard Insure is looking for an Underwriter in Nelspruit, reporting to the Team Leader. The role assesses and manages commercial insurance risks in line with the company's underwriting philosophy and governance requirements, supporting brokers with technical expertise while keeping sound risk management principles. It balances underwriting discipline, broker service, regulatory compliance and commercial decision-making.

Key responsibilities

• Assess new business risks against underwriting guidelines and risk management principles.
• Make underwriting decisions on acceptance or decline within delegated authority.
• Provide technical underwriting advice on referrals and manage reinsurance referrals and placements where applicable.
• Work within approved mandates for pricing, discounts and risk acceptance.
• Handle policy endorsements, renewals, refunds, multi-claimants and day-to-day underwriting queries.
• Own broker and client queries and escalate complex risks and exceptions.
• Ensure accurate policy documentation and compliance with guidelines, TCF principles and SOPs.
• Build relationships with brokers, clients and internal stakeholders and support the claims team.

Required profile

• Matric (Grade 12).
• NQF 5 Insurance qualification and recognised RE certification (RE5).
• Minimum 4 to 5 years of underwriting experience in short-term insurance.
• Experience managing endorsements, renewals and policy servicing.
• Sound understanding of insurance legislation and regulatory requirements.

Required skills

• Strong knowledge of commercial short-term insurance products and underwriting principles.
• Analytical risk assessment and ability to work within delegated authority.
• Customer service, stakeholder management and communication skills.
• Ability to thrive in a fast-paced, broker-focused environment.