Clothing Store Manager – Retail Leadership Role

About the role

Join Pick n Pay as a Clothing Store Manager and lead a dynamic retail team. You will be responsible for delivering an excellent customer experience while driving sales and maintaining store standards.

Key responsibilities

• Ensure a customer‑centric approach, applying service standards and handling all service requests.
• Assist the Store Manager with people management, including recruitment, training, performance management and staff development.
• Oversee daily operations such as opening/closing procedures, reporting, scheduling, invoicing, banking and expense control.
• Manage stock processes: receiving, merchandising, quality control, shrinkage reduction and OHS compliance.
• Drive sales through promotions, markdowns, RTCs and monitoring turnover against budgets.

Required profile

• Minimum Grade 12 (NQF Level 4) or equivalent.
• Previous experience in a managerial position within retail.
• Willingness to work irregular hours, including evenings, weekends and after‑hours stock takes.
• Ability to relocate between stores as needed and perform physical, hands‑on tasks.
• Strong interpersonal, communication and staff‑development skills.
• Customer‑centric mindset, high energy, ability to work under pressure and a team‑player attitude.

Required skills

• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Teams
• Zoom