Client Success Manager / Sales Executive (Remote)

About the role

Bamboo Works is seeking a Client Success Manager/Sales Executive to be the first point of contact for inbound prospects and to nurture long‑term relationships with remote hiring clients. This remote, full‑time contractor position will represent the brand, guide prospects through the recruitment journey, and drive revenue through upselling and retention.

Key responsibilities

• Conduct structured discovery calls with inbound leads to identify hiring needs.
• Present Bamboo Works services, tailor solutions, and guide clients through calibration, shortlisting, interviews, and onboarding.
• Maintain ongoing communication during sourcing and after candidate presentations.
• Act as primary account manager post‑placement to ensure satisfaction and retention.
• Identify upsell or expansion opportunities within existing accounts.
• Build and manage a personal pipeline through proactive outreach and follow‑up.

Required profile

• Fluent English with excellent written and verbal communication.
• 2‑3+ years in staffing, recruitment, outsourcing or offshoring in a client‑facing role.
• Proven experience managing the full client lifecycle from lead to long‑term relationship.
• University degree preferred (business, marketing, communications or related).
• Tech‑savvy, quick to understand new industries and remote hiring models.

Required skills

• JazzHR (recruitment software)

What we offer

• Base salary plus commission structure.
• Fully remote work with flexible hours (CET working schedule).
• Opportunity to shape client success for a fast‑growing international staffing firm.