Clerk Admin – Stock Credit Notes

About the role

The Clerk Admin is responsible for processing stock credit notes in line with company policies, ensuring accurate documentation and smooth coordination between supply‑chain and administrative teams. This role supports the depot by handling paperwork, monitoring performance metrics, and maintaining health‑and‑safety standards.

Key responsibilities

• Check POD requirements and maintain the POD/Credit note register.
• Process stock credit notes, resolve credit‑note queries and errors.
• Prepare documents for scanning and manage documentation control for receipt, storage, and dispatch of goods.
• Liaise with transportation companies and internal departments to ensure timely deliveries.
• Monitor performance using KPIs such as order fulfilment, inventory accuracy, and on‑time deliveries.
• Ensure compliance with health and safety regulations and conduct safety checks.
• Coordinate delivery schedules with supply‑chain teams to minimise overstock.
• Prepare and analyse operational, inventory, and order‑fulfilment reports.
• Conduct quality checks on stored products, noting damaged or returned items.
• Lead and champion the depot admin staff, fostering collaboration and effective communication.

Required profile

• Grade 12 or equivalent with Mathematics.
• 3–5 years of relevant experience in an FMCG administrative environment.
• Strong time‑management, communication, planning and organisational skills.
• High accuracy, attention to detail and analytical ability.
• Commitment to continuous improvement and innovation.

Required skills

What we offer

• Opportunity to work within a dynamic FMCG supply‑chain environment.
• Professional development and leadership responsibilities.