BSI Controller – Motor Dealership (Durban)

About the role

A well‑established motor dealership in Durban is looking for an experienced BSI Controller to coordinate the daily workflow of its busy workshop. The role requires strong planning abilities and the confidence to manage technicians, bookings and work‑in‑progress efficiently.

Key responsibilities

• Manage workshop bookings and control the daily work schedule.
• Allocate jobs to technicians based on skills and availability.
• Monitor work‑in‑progress to ensure vehicles are completed on time.
• Liaise with Service Advisors, technicians, parts staff and management.
• Track technician productivity, efficiency and workshop turnaround times.
• Ensure job cards are updated and completed accurately.
• Follow up on outstanding parts, approvals and additional repair work.
• Maintain dealership service standards and workshop procedures.
• Assist in resolving delays and operational challenges.

Required profile

• Previous experience as a BSI Controller or Workshop Controller in a recognised motor dealership (essential).
• Workshop Foreman experience is advantageous.
• Strong knowledge of dealership workshop operations and processes.
• Experience with the BSI system or a similar dealership management system.
• Matric certificate.
• Valid South African driver’s licence.
• Strong planning, communication and problem‑solving skills.
• Ability to manage pressure in a busy workshop environment.
• Residence in Durban or surrounding area.
• Contactable references.

Required skills

• BSI system
• Dealership management system

What we offer

• Basic salary ranging from R14 000 to R17 000 per month, dependent on experience.