Branch Supervisor – Financial Services (Butterworth)
Icebolethu Group · Butterworth
Job description
About the role
Icebolethu Group, South Africa’s second largest funeral assurance provider, is seeking a Branch Supervisor for its Butterworth branch. The role is permanent and focuses on leading the branch’s sales team, maintaining client relationships and ensuring compliance with regulatory standards.
Key responsibilities
- Retain and grow the branch’s client base.
- Supervise daily branch operations and manage risk documentation.
- Lead, coach and mentor sales staff to meet individual and team targets.
- Set, monitor and report on sales goals and promotional campaigns.
- Handle escalated customer queries and resolve complaints effectively.
- Monitor market trends, competitor activity and customer needs.
Required profile
- Grade 12 qualification.
- 2–3 years experience in financial services, preferably life assurance marketing.
- Business Management, Marketing or related tertiary qualification (advantageous).
- Clear ITC and criminal record.
- Own reliable transport and mobile phone.
- RE‑5 or RE‑1 qualification is an advantage.
Required skills
- Customer relationship management (CRM) proficiency.
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Published 2 days ago
Expires 1 month from now
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Icebolethu Group
Butterworth
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