Branch Manager – Retail Sales & Operations

About the role

The Branch Manager will lead the Pietermaritzburg outlet of a national plastics storage solutions manufacturer. The role combines sales growth, customer service, and operational oversight to ensure the branch meets its revenue targets and maintains high service standards.

Key responsibilities

• Achieve and increase sales turnover for the branch.
• Analyse product performance and support local marketing initiatives.
• Manage social‑media channels and physical marketing activities in the area.
• Represent the company at trade shows, exhibitions and events.
• Conduct ongoing market and sales research and analysis.
• Oversee stock control, inventory management and branch administration.
• Supervise staff, ensuring excellent customer service.
• Manage vehicles, equipment, labour‑saving devices and depot operating costs.

Required profile

• Minimum three years of retail sales experience, with managerial or supervisory responsibilities.
• Strong sales background, preferably within the Pietermaritzburg/KZN market.
• Residence in or near Pietermaritzburg with good knowledge of the local customer base.
• Computer literate and technically minded.
• Experience in industrial sales or with pumps and liquid storage systems is advantageous.

Required skills

• Pumps
• Liquid storage systems