Branch Manager – Retail & Hardware (Somerset West)

About the role

The Branch Manager will lead a busy hardware and trade yard in Somerset West, overseeing daily operations, driving sales, and ensuring an outstanding customer experience for DIY enthusiasts and professional contractors.

Key responsibilities

• Oversee branch operations, maintain cleanliness, enforce health and safety standards, and coordinate vehicle scheduling and deliveries.
• Lead, motivate and develop yard staff, sales consultants and drivers; manage rosters and conduct performance reviews.
• Achieve monthly and annual sales and profitability targets while building strong relationships with trade clients.
• Control stock levels, minimise shrinkage, manage ordering, handle cash and POS reconciliations, and produce basic financial reports.

Required profile

• 3–5 years of experience in retail, wholesale or branch management, preferably in timber, hardware or building‑supplies.
• Proven ability to lead a hands‑on operations and sales team.
• Strong commercial acumen with a focus on sales and contractor negotiations.
• High energy, physically resilient and able to work in an outdoor yard environment.
• Valid driver’s licence.

Required skills

• Experience with inventory management software and stock control processes.
• Basic logistics coordination and POS cash‑handling skills.

What we offer

• Competitive market‑related base salary.
• Performance‑based incentives and bonuses.
• A stable, supportive environment with opportunities for career growth.