Branch Manager – Cape Town

About the role

OTIS, a global leader in the elevator industry, is seeking a Branch Manager for its Cape Town location. The role is responsible for overseeing all branch operations, ensuring service delivery meets contractual obligations, and achieving financial and customer‑focused targets.

Key responsibilities

• Drive sales, margin and receivables performance across all product lines (O, T, S, NE).
• Grow the service portfolio and manage field labor, subcontractors, and material allocation.
• Retain and strengthen customer contracts and relationships, maximizing satisfaction.
• Lead the sales team to meet targets, convert tenders into service orders, and finalize new equipment proposals.
• Oversee field operations, including programmed maintenance, breakdown repairs, and construction site management.
• Ensure compliance with OTIS safety, ethics, quality standards and internal purchasing policies.

Required profile

• Bachelor’s degree in Business Administration, Management, Finance or a related field (preferred).
• 7–10 years of experience in the lift/elevator industry or a similar sector.
• Proven ability to manage a multi‑disciplinary team and achieve commercial targets.

Required skills

What we offer

• Long‑term career opportunities in a stable, global industry.
• Competitive remuneration aligned with local market standards.
• Medical aid, provident fund and car allowance (company car or field allowance).
• Modern tools, work equipment and a strong focus on health, safety and employee wellbeing.