Assistant Service Technician

About the role

Access Hardware Holdings is looking for a motivated Assistant Service Technician to join its Service Department in Johannesburg. This junior‑level, full‑time position provides hands‑on support to experienced technicians and offers exposure to service operations within the access solutions industry.

Key responsibilities

• Assist the Head Technician with corrective service and preventative maintenance on a variety of equipment.
• Support installation of dormakaba and other access control equipment in commercial buildings.
• Maintain accurate service records, documentation and technical data.
• Manage assigned parts, van spares, consumables and company tools.
• Ensure company vehicles are serviced, cleaned and kept in good condition.
• Help complete monthly asset registers.
• Communicate customer feedback and potential opportunities to Sales and Service management.

Required profile

• Matric qualification.
• 3–5 years of relevant work experience.
• Valid driver’s licence or in the process of obtaining one.
• Professional appearance and strong communication with customers.

Required skills

• Basic knowledge of equipment installation and maintenance.
• Ability to follow service procedures and record technical data accurately.