Assistant Manager – Quick Service Restaurant

About the role

The Assistant Manager will be responsible for the overall performance of a quick‑service restaurant, ensuring profitability and high standards of service. This role involves leading the team to meet sales targets, maintain product quality, and deliver excellent customer experiences.

Key responsibilities

• Drive sales performance and achieve or exceed set targets.
• Recruit, train, and manage a competent staff roster.
• Maintain high‑quality product standards and ensure customer satisfaction.
• Oversee cash handling, transaction accuracy, and financial controls.
• Implement operational efficiencies in line with company policies.
• Lead the team through effective communication and performance management.

Required profile

• Grade 12 qualification with at least three years of experience in a similar management role.
• A tertiary qualification is desirable but not mandatory.
• Proven experience managing a quick‑service restaurant (QSR) environment.

Required skills

• People Management / Leadership
• Effective Communication
• Planning and Organising
• Business Acumen
• Emotional Intelligence
• Assertiveness
• Teamwork
• Interpersonal Skills
• Integrity
• Quality Orientation
• Client Centricity
• Drive and Commitment