Assistant Director: Records Management (Auxiliary Services)

About the role

The Presidency is recruiting an Assistant Director for Records Management within its Auxiliary Services, based in Pretoria. The position covers records governance, registry services, records preservation, staff training and support, and telephone and switchboard services. Applications must be sent by email with the reference number AUX/PRES/2026 on the subject line.

Key responsibilities

• Records governance: implement policies, maintain file plans and ensure compliance with the National Archives and Records Service of South Africa Act (NARSSA), 1996.
• Records management: manage paper-based and electronic records, including the integrated document management system (IDMS) and correspondence.
• Registry services: oversee Registry and Mini-Registry operations, mail and correspondence control and service standards.
• Records preservation: manage records retention, secure storage, authorised disposal and archival transfers.
• Training and support: manage and train staff, develop standard operating procedures, review policies and give records management guidance.
• Systems and improvement: monitor electronic systems, support digitisation, address backlogs and report on performance.
• Telephone and switchboard services: manage and monitor telephones and switchboard service delivery, resolve operational issues and liaise with ICT and service providers.

Required profile

• Senior Certificate plus a Bachelor's degree or National Diploma in Records, Registry, Archives Management, or an equivalent qualification at NQF level 6.
• Minimum of three to five years of related experience.
• Knowledge of NARSSA, 1996 and relevant public service prescripts.
• Process competencies: oral and written communication, client orientation, honesty and integrity, service delivery innovation, planning and execution.