Area Administrator – Coast 2 (Worcester)

About the role

The Area Administrator supports the Area Manager and the wider management team in a high‑volume processing environment. The role delivers immediate, effective responses to complex administrative requests while ensuring compliance with service level agreements.

Key responsibilities

• Follow standardized processes and meet daily production standards.
• Provide general administrative and secretarial support to the Area Manager and management team.
• Deliver indirect service to customers and intermediaries, acting as escalation point for complex cases.
• Manage HR administration including appointment, onboarding, internal transfers, contractor administration, training coordination, exit processes, payroll and commission queries.
• Handle private secretary duties, finance administration and general HR tasks.

Required profile

• Matric with a secretarial diploma (compulsory).
• Proven experience in a secretarial/administrative environment, preferably within financial services.
• Extensive experience providing administrative support across multiple products and processes.
• Valid driver’s licence with own transport.
• Strong organisational, coordination and attention‑to‑detail skills.
• Ability to manage confidential information with discretion.
• Effective communication, interpersonal and problem‑solving abilities.
• Proficiency in administrative systems and HR processes.

Required skills

• Accounting
• Budget Management
• Calendar Coordination
• Computer Literacy
• Data Analysis
• Database Reporting
• Data Compilation
• Financial Acumen
• Management Reporting
• Numerical Aptitude
• Oral Communications
• Report Review