Administrator – Eugene Marais Branch, Pretoria

About the role

PathCare is looking for motivated Administrators to join the Administration department at its Eugene Marais branch in Pretoria. The role requires high ethical standards, integrity and alignment with PathCare values while supporting both internal and external customers.

Key responsibilities

• Conduct telephonic communication with internal and external customers.
• Handle and process incoming and outgoing correspondence.
• Process account transactions and complete daily work reports.
• Ensure completion of 360‑cycle activities and escalate non‑conformances.
• Assist with ad‑hoc functions, attend meetings, workshops and training sessions.

Required profile

• Grade 12 (Matric) qualification.
• Strong literacy, numeracy and computer literacy.
• Experience in call‑centre, corporate collections or medical collections environments.
• Knowledge of handling deceased estates is advantageous.
• Client‑focused with excellent attention to detail.
• Effective communication, interpersonal skills and ability to work under pressure.
• Problem‑solving ability, target‑driven mindset and positive, flexible attitude.
• Fluent in English with a good understanding of Afrikaans.

Required skills

• Basic Microsoft Excel proficiency.
• General computer literacy.

What we offer

• Market‑related remuneration package.
• Retirement fund contribution and risk benefits (Group Life and Disability cover).
• Annual bonus and competitive maternity benefits.
• Health care allowance and discounted pathology tests.
• Payment of HPCSA/SANC annual registration fees.
• Development opportunities at the PathCare Training Academy.