Administration Supervisor (40h) – Retail Store

About the role

The Administration Supervisor supports the Store Manager in maintaining efficient store operations, focusing on stock control, administration and customer service. This full‑time, on‑site role ensures accurate reporting, cash handling and compliance with safety and loss‑prevention procedures.

Key responsibilities

• Assist the Store Manager with stock‑take and overall store administration.
• Monitor and analyse stock movement, implementing risk‑management procedures to reduce shrinkage.
• Extract and present store reports on turnover and stock performance.
• Maintain filing systems and ensure compliance with all administrative, system and reporting procedures.
• Control cash and transactional activities, ensuring processes are followed.
• Uphold store safety and security protocols.
• Process customer transactions using the POS system and identify customer needs.
• Promote loyalty programmes and enhance the customer experience.
• Follow visual merchandising standards and housekeeping procedures.
• Collaborate with the team to meet sales targets and store objectives.

Required profile

• Grade 12 qualification.
• Minimum of 3 years retail or administrative experience.
• Awareness of current fashion trends and a passion for excellent customer service.

Required skills

• Computer literacy (ability to use standard office software).
• Proficiency with point‑of‑sale (POS) systems.