Administration Manager – 40 hrs/week

About the role

The Administration Manager will support the Store Manager in daily store administration, stock control and customer service activities. This full‑time position (40 hours per week) is based in the Waterfall store, ensuring smooth operational flow and compliance with company policies.

Key responsibilities

• Assist the Store Manager with stock‑take procedures and overall store administration.
• Monitor and analyse stock movement, identifying trends and potential issues.
• Implement risk‑management processes to reduce stock loss and shrinkage.
• Maintain compliance with all administration, systems and reporting procedures.
• Extract and interpret store reports to evaluate turnover and stock performance.
• Organise and maintain in‑store filing systems and documentation.
• Control cash and transactional activities, ensuring adherence to processes.
• Process customer transactions via the POS system and promote loyalty programmes.

Required profile

• Grade 12 qualification.
• Minimum of three years experience in retail or administrative roles.
• Strong interest in current fashion trends and a passion for delivering excellent customer service.
• Ability to work independently, take initiative and manage multiple tasks in a fast‑paced environment.
• High attention to detail and strong organisational and planning skills.