Store Manager – 45 hrs/week – Knysna

About the role

The Store Manager will lead the Knysna outlet, driving sales performance while ensuring an excellent customer experience. This full‑time position requires a hands‑on leader who can balance operational efficiency with team development.

Key responsibilities

• Drive turnover to meet and exceed sales targets.
• Control expenses and manage budgeting for the store.
• Monitor stock losses and keep shrinkage within company standards.
• Lead people management activities, including recruitment, staff development, employee relations and performance management.
• Execute in‑store merchandising strategies and maintain visual standards.
• Ensure customer satisfaction by delivering the company’s service strategy and meeting customer demands.

Required profile

• Matric certificate with a minimum of three years retail experience, including at least one year in a store leadership role.
• Demonstrated ability to act with urgency, build internal and external networks, and inspire team engagement.
• Strong focus on customer needs, accountability for results, and a commitment to optimizing work processes.
• Respect for diverse perspectives and the ability to foster an inclusive workplace.