Senior Strategic Accounts Manager – Enterprise Software & AI

About the role

You will be the strategic and commercial leader for a portfolio of flagship enterprise accounts, focusing on retention, expansion, and deepening relationships. The position leverages AI‑augmented workflows, rigorous forecast discipline, and cross‑functional partnership to drive multi‑million‑dollar revenue growth. This is a relationship‑focused, non‑hunter role that maximizes existing client value.

Key responsibilities

• Own full P&L for enterprise accounts with $1M+ ACV, ensuring forecast accuracy and margin targets.
• Serve as senior commercial voice in QBRs, board‑level escalations, and strategic planning sessions.
• Design and negotiate multi‑year contracts, SOWs, SLAs, and pricing structures that protect profitability.
• Coach team members on negotiation frameworks, pricing rationale, and commercial instincts.
• Apply generative AI tools for pipeline diagnostics, proposal drafting, and account intelligence.
• Champion CRM accuracy, pipeline hygiene, and Order‑to‑Cash process improvements.
• Coordinate with delivery, finance, legal, and customer success to convert closed deals into measurable client value.

Required profile

• 5+ years of enterprise software sales experience with direct quota for renewals, retention, or expansion.
• Proven track record managing accounts with $1M+ ACV and navigating complex stakeholder environments.
• Deep expertise in negotiating multi‑year agreements, SOWs, SLAs, and custom pricing.
• Strong financial literacy – P&L impact, revenue recognition, forecasting, and customer lifetime value.
• Executive presence with the ability to engage C‑suite stakeholders confidently.
• Experience applying generative AI tools to accelerate commercial work.

Required skills

• Salesforce (or equivalent CRM) proficiency
• Generative AI tools for sales enablement