Restaurant Supervisor – Auckland Park

About the role

The Restaurant Supervisor will manage the daily operations of the Auckland Park restaurant outlets, maintaining high food and beverage service standards and ensuring excellent service for members and guests.

Key responsibilities

• Oversee daily restaurant operations in conjunction with the Restaurant Manager.
• Ensure staff are rostered, properly dressed, equipped and allocated to stations.
• Prepare and display daily waiter station assignments.
• Maintain equipment, furniture and fittings in working order and take corrective action when needed.
• Conduct daily staff briefings covering specials, shortages and operational updates.
• Welcome members and guests warmly, assist with seating and provide discreet service.
• Monitor food quality and presentation in collaboration with chefs.
• Promote upselling of food and beverage items where appropriate.
• Handle guest complaints promptly and escalate to management when necessary.
• Verify daily bar stock takes, assist with inventory and manage equipment levels.

Required profile

• 2–5 years of supervisory experience in a restaurant or hospitality environment.
• Strong communication skills, both written and verbal.
• Ability to build and maintain excellent relationships with members, guests and staff.
• Demonstrated professionalism, strong work ethic and positive attitude.
• Capability to work under pressure, pay attention to detail and make quick decisions.

Required skills

• Experience with the Jonas point‑of‑sale system.
• Proficient in Microsoft Word, Excel and Outlook.