Property Management Administrator

About the role

This full-time role handles day-to-day administrative and operational tasks for sectional title schemes and homeowners' associations, supporting governance, financial alignment and property performance. It works closely with Community Managers, Trustees, property owners and service providers to deliver end-to-end administration and keep schemes compliant. The position suits someone with strong organisational skills, attention to detail and the ability to handle competing deadlines.

Key responsibilities

• Coordinate, administer and record AGMs, Trustee meetings and general scheme meetings, with accurate minutes and timely action items.
• Prepare meeting packs, notices, agendas, proxies and nomination forms.
• Maintain scheme records, statutory documentation, written resolutions, insurance policies and compliance files.
• Oversee statutory and governance processes such as CSOS registrations, annual returns, rule amendments, POPIA, PAIA, SARS, UIF and Workmen's Compensation.
• Support financial administration: liaise with accounting teams, help with budgets, levy collection, debtor follow-up, debit orders, audits and supplier documentation.
• Handle owner and stakeholder queries and manage property communication channels.
• Log and track maintenance requests, coordinate supplier quotations, assist with contractor appointments and site visits, and support tenders.
• Facilitate insurance renewals and claims, access control processes and cloud-based documentation.

Required profile

• Prior administration experience in property management, financial administration or a similar client-facing setting.
• Ability to manage multiple client portfolios under tight deadlines.
• Excellent written and verbal English; discretion and confidentiality.
• Desirable: direct experience with sectional title schemes, HOAs or CSOS, and property management systems or WeConnectU.

Required skills

• Microsoft Office
• WeConnectU (desirable)

What we offer

• A professional, supportive working environment with ongoing learning and development.
• A quarterly profit share model aligned to performance.
• A values-driven culture centred on integrity, accountability, support and operational excellence.