IT Support Technician (Junior/Mid-Level) - Cape Town
IT Company · Cape Town
Descripcion del puesto
About the Position
Join a dynamic IT company based in Cape Town as an IT Support Technician. This role offers a unique blend of remote troubleshooting and hands-on field intervention, providing a diverse and engaging work environment for a proactive professional.
Main Missions
- Provide high-quality IT technical support both remotely and on-site at client locations.
- Manage hardware logistics, including the collection and delivery of IT stock.
- Perform essential weekly on-site visits to manage and rotate backup drives.
- Ensure client satisfaction through efficient problem-solving and professional service delivery.
- Maintain regular technical presence at our Durbanville office when required.
Candidate Profile
- Minimum Grade 12 (Matric) completed, supplemented by a relevant tertiary qualification.
- At least 2 years of proven experience in field-based IT support.
- Must possess a valid driver's license and own a reliable vehicle for client visits.
- Strong customer service orientation and excellent communication skills.
- South African citizenship is required for this position.
Required Skills
- Technical troubleshooting (Remote & On-site)
- Hardware maintenance and stock management
- Data backup procedures and management
- Client relationship management
- Field service operations
Note: Please submit your CV directly. Applications via Google Drive links will not be considered. If you do not hear from us within two weeks, please consider your application unsuccessful.
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IT Company
Cape Town
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