In‑Store Customer Support Representative

About the role

Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. As the face of our Centurion store, you will ensure each customer receives exceptional assistance and the right workwear solutions for their needs.

Key responsibilities

• Provide in‑store exceptional customer service.
• Create new customer connections while strengthening existing partnerships.
• Utilise product knowledge to suggest workwear solutions.
• Process customer requests accurately and efficiently.
• Maintain the store’s presentation standards and ensure product displays are organized.
• Gather customer feedback and relay insights to management.
• Maintain accuracy with urgency and follow through on commitments.

Required profile

• Presentable, well‑spoken and professional demeanor.
• Customer‑obsessed with a drive to exceed expectations.
• Ability to engage effectively with customers and collaborate with colleagues.
• Commitment to employment equity and ability to work with diverse customers.

Required skills

• Strong communication and interpersonal skills.
• Product knowledge of workwear.