Customer Service Assistant - Financial Services Hub
Shoprite Group · Johannesburg
Job description
About the role
Shoprite Group is hiring a CxHub Assistant for its financial-services customer hub in Rosebank, Johannesburg. You will support customer interactions across voice, email, chat and social media. The position is permanent and open to matric-level candidates; applications close 10 days after posting.
Key responsibilities
- Support customer interactions across voice, email, chat, social media and other contact-centre channels
- Handle routine customer enquiries and escalate complex issues
- Maintain accurate customer and system records
- Take part in coaching and training to develop customer-service capability
Required profile
- Matric qualification
- Entry level
Applicants apply through the Shoprite careers portal before the closing date.
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Published 19 hours ago
Expires 1 month from now
12 views · 0 interested
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Shoprite Group
Johannesburg