Customer Service Agent
Motor Industry Bargaining Council (MIBCO) · Cape Town
Job description
About the role
The Motor Industry Bargaining Council (MIBCO) is looking for a permanent Customer Service Agent for its Cape Town CBD office. The agent handles incoming calls, walk-in clients and complaints. There is no closing date.
Key responsibilities
- Log and track enquiries and complaints as first-line support
- Handle phone calls and assist walk-in clients
- Investigate and resolve complaints with the relevant parties
- Manage petty cash, stationery and office consumables
- Compile attendance registers and help the Designated Agent with administration
Required profile
- Grade 12 / Matric
- Client services experience
- Knowledge and experience of provident funds and client services
- A labour, client services or business certificate is an advantage
Required skills
- Advanced computer literacy
- Strong verbal communication and query-resolution skills
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Published 1 day ago
Expires 1 month from now
11 views · 0 interested
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Motor Industry Bargaining Council (MIBCO)
Cape Town
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