AI Prompt Engineer / Developer

About the role

Kwantu Private Game Reserve, a lodge and adventure destination in the Eastern Cape, is expanding its use of artificial intelligence to streamline enquiries, marketing and administrative tasks. As an AI Prompt Engineer / Developer you will design, test and refine prompts, build AI agents and create workflow automations that connect our booking, email and Microsoft 365 systems. The position can be performed remotely or in a hybrid mode with regular visits to the reserve.

Key responsibilities

• Design, test and refine prompts and AI assistants for enquiries, quotes, follow‑ups and content creation.
• Build and maintain workflow automations (e.g., n8n, Make, Power Automate) linking email, forms, the reservations system and Microsoft 365.
• Integrate AI tools with WordPress websites and booking platforms via APIs and webhooks.
• Create and maintain a prompt library, knowledge base and documentation for each automation.
• Monitor quality, accuracy, cost and data‑privacy compliance (POPIA) of AI outputs and resolve issues promptly.
• Train and support staff to use AI tools safely and effectively.
• Research new AI technologies and propose practical improvements.

Required skills

• Experience with large language models such as ChatGPT or Claude.
• Proficiency in workflow automation platforms like n8n, Make or Power Automate.
• Knowledge of Microsoft 365 integration.
• Familiarity with WordPress, APIs and webhooks.