Admin Supervisor – Logistics & Warehouse Operations

About the role

The Admin Supervisor oversees all administrative office operations within a logistics environment, ensuring accurate invoicing, inventory control, and efficient filing. The role also manages resources, performance indicators, and the security of goods while enforcing safety procedures and leading a team of admin clerks.

Key responsibilities

• Attend daily client calls and present previous and current day plans.
• Populate loads on Smartsheet and escalate EDI or order issues.
• Print and distribute pick slips to the outbound team and resolve related challenges.
• Ensure correct invoicing and communicate with transporters for load collection.
• Prepare daily, weekly and monthly outbound statistics and reports.
• Analyze historical delivery data to identify patterns and improve processes.
• Train staff on re‑working processes, WMS usage and error‑rate monitoring.
• Allocate daily tasks to Admin Clerks, monitor performance and conduct monthly check‑ins.
• Maintain warehouse safety policies, proper equipment use and clean loading areas.

Required profile

• Matric or Diploma/Certificate in Supply Chain, Logistics, Business Administration or related field.
• 1–2 years experience in admin office, logistics or outbound operations.
• Experience supervising warehouse or admin staff.
• Proven use of Warehouse Management Systems (WMS) and strong Excel skills.
• Strong analytical ability, attention to detail and organizational skills.
• Effective communication and interpersonal skills.

Required skills

• Warehouse Management Systems (WMS)
• Microsoft Excel
• Smartsheet