Sales Development Lead

About the role

Our client, a growing flooring and remodeling company, is expanding its outbound sales initiatives and needs a Sales Development Lead to manage outreach, qualify leads, and build scalable sales workflows. This fully remote position works 9 AM‑5 PM EST and supports leadership in improving lead follow‑up and customer outreach.

Key responsibilities

• Conduct outbound outreach via phone, SMS, and email.
• Follow up on inbound inquiries, old leads, and pending estimates.
• Qualify prospects and schedule appointments.
• Help design and implement outbound sales systems, workflows, and follow‑up structures.
• Maintain accurate CRM records and track outreach and pipeline performance.

Required profile

• 2+ years of experience in outbound sales, SDR, appointment setting, or call‑center environments.
• Proven experience with cold calling and lead qualification.
• Strong verbal communication and relationship‑building abilities.
• Organized, KPI‑focused, and comfortable working independently.
• Familiarity with CRM systems, dialers, Google Workspace, OpenPhone, Aircall, or Odoo CRM (preferred).

Required skills

• CRM systems
• Google Workspace
• OpenPhone
• Aircall
• Odoo CRM