Organisational Change Manager

About the role

The Organisational Change Manager leads people‑focused transformation initiatives across GEMS, ensuring that structure, processes and culture align with strategic objectives. Reporting to the Senior Manager HR Strategy, the role is based at the GEMS Head Office in Pretoria and drives sustainable organisational change.

Key responsibilities

• Develop integrated change management strategies aligned with GEMS’ strategic and operational plans.
• Translate strategic objectives into actionable roadmaps with measurable outcomes.
• Ensure all change initiatives comply with governance, risk and compliance frameworks.
• Manage change milestones, dependencies and success metrics across programmes.
• Advise senior leaders on adaptive leadership and the human dimensions of change.
• Conduct impact and readiness assessments and design interventions to address resistance.
• Build internal change capability through training, mentoring and toolkit development.
• Partner with other divisions to embed consistent culture and behavioural change initiatives that reinforce GEMS’ values.

Required profile

• Bachelor's degree or National Diploma (NQF Level 6) in HR Management, Organisational Development, Industrial/Organisational Psychology or a related behavioural science discipline.
• Minimum 3 years of managerial experience and 5 years of professional experience in organisational change, culture or business transformation.
• Proven experience implementing change frameworks, tools and communication strategies.
• Experience in the healthcare or medical schemes industry is desirable.
• Change Management certification (e.g., Prosci, ACMP) and a project management qualification are advantageous.

Required skills

• Change Management
• Project Management

What we offer

• Total remuneration package between R1,165,101 and R1,456,304 per annum.
• Opportunity to lead transformation across a national healthcare scheme.