Lettings Administrator

About the role

You will run the administrative engine of a UK lettings portfolio, moving tenancies from offer to move‑in, keeping compliance paperwork up to date, and acting as the calm point of contact for landlords, tenants and contractors. The role is fully remote from South Africa, working UK business hours as part of a South African team placed with an established UK employer.

Key responsibilities

• Prepare and issue tenancy agreements, renewals and notices.
• Track gas safety, EPC and electrical certificates to ensure none lapse.
• Coordinate referencing, deposits and move‑in paperwork.
• Log maintenance issues and follow contractors through to completion.
• Maintain an accurate and current property management system.
• Answer landlord and tenant queries by email and phone.

Required profile

• Experience with property, lettings or contract‑heavy administration.
• Confident written English for tenant and landlord correspondence.
• Strong document control and diary discipline.
• Comfortable chasing third parties until tasks are closed.

Required skills

• Familiarity with a CRM or property system such as Reapit, Alto or Jupix.
• Experience with deposit schemes such as TDS or DPS.
• Knowledge of maintenance platforms like Fixflo.

What we offer

• 100% remote work from anywhere in South Africa.
• UK business hours (09:00–17:00 UK time / 11:00–19:00 SAST).
• Direct exposure to an established UK business.
• Long‑term, stable placement with room to grow.