Exports Controller – OFR (Durban)
DHL Global Forwarding · Durban
Description du poste
About the role
The OFR Exports Controller will support DHL Global Forwarding’s air, ocean and road freight operations in Durban. You will act as a key liaison between customers, carriers and internal teams to ensure smooth export shipments and high‑quality service.
Key responsibilities
- Establish and maintain relationships with existing customers, handling complaints and enquiries with urgency.
- Support the Operations Manager in implementing system changes and distributing information to staff.
- Coordinate carrier bookings, update shipment remarks, and arrange movement from pick‑up to delivery.
- Prepare, quality‑check and lodge export documentation, including customs entries.
- Close shipments in the CWI system, upload documents to the DHL EDM platform and provide uplift confirmations to customers.
Required profile
- 2‑3 years of experience in export logistics or a related field.
- Knowledge of OFR export products and customs regulations.
- Strong negotiation and communication abilities.
- High result orientation with attention to accuracy and timeliness.
- Matriculation (high school) qualification; CAT6 DG certificate is advantageous.
Required skills
- Microsoft Excel
- Microsoft Word
What we offer
- Opportunities to contribute ideas in a global logistics leader.
- Potential career development within Deutsche Post DHL.
- Competitive salary package.
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DHL Global Forwarding
Durban
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