Clinical Support Specialist, Joint Replacement

About the role

Stryker is looking for a Clinical Support Specialist (Joint Replacement) based in Mthatha, Eastern Cape. The role is field-based and supports healthcare professionals with product knowledge, training and hands-on support in the theatre and hospital environment. About 80% of the time the specialist works in Mthatha, with additional support across the Eastern Cape as required. The position reports to the Regional Sales Manager.

Key responsibilities

• Provide clinical and theatre support to existing and new customers, including surgeons, theatre staff and hospital administration.
• Conduct training sessions and workshops on Stryker products so healthcare professionals feel confident using them.
• Audit theatre and hospital stock (implants, disposables, instruments), manage consignment inventory and maintain best-in-class asset management.
• Support the sales team in clinical engagements and help adopt new products or solutions.
• Carry out product trials and evaluations in theatre and clinical settings as needed.
• Maintain a basic business plan with daily, weekly and monthly objectives aligned with regional strategy.
• Collaborate with colleagues and the Regional Sales Manager to deliver customer service and operational excellence, representing Stryker's brand professionally and ethically.

Required profile

• Bachelor's degree in Nursing, Life Sciences or a related healthcare field.
• 2+ years of experience in theatre or clinical environments, ideally as a Clinical Support Specialist or OR nurse.
• Previous experience in Joint Replacement.
• Fluency in English and a valid driver's license.

Required skills

• Strong organizational and independent work skills.
• Ability to manage clinical support responsibilities while assisting the sales team.
• Excellent communication and relationship-building skills.
• High integrity and commitment to patient safety.