Travel Specialist – Customer‑focused Travel Consultant
SAGTRAV · Municipalité de Johannesbourg
Description du poste
About the role
We are seeking a customer‑focused Travel Specialist to join SAGTRAV’s growing team. The role is full‑time and hybrid, handling travel enquiries online and occasionally meeting clients in person. You will guide individuals, families, groups and corporate customers through the entire travel planning process.
Key responsibilities
- Manage client enquiries via WhatsApp, email, phone and online platforms.
- Prepare customised travel quotes and recommendations based on budget, dates and preferences.
- Book flights, accommodation, cruises, transfers, car hire and complete travel packages.
- Support leisure, corporate, group and urgent travel requests, including H2A/H2B assistance.
- Provide documentation guidance and handle urgent travel changes.
- Liaise with airlines, hotels, cruise lines and other suppliers.
- Maintain accurate client records, itineraries and communication history.
Required profile
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple client requests.
- Customer‑service orientation with a professional and warm demeanor.
- Comfortable using digital communication tools and booking systems.
Required skills
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Postulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
Publie il y a 19 heures
Expire dans 1 mois
3 vues · 0 candidatures
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
SAGTRAV
Municipalité de Johannesbourg