Rental Arrears Administrator

About the role

We are looking for an experienced Rental Arrears Administrator to join our Asset Management Accounts team in Mowbray, Cape Town. The role is hands‑on and focuses on rental collections, arrears management, coordination of legal matters and accurate reporting.

Key responsibilities

• Administer rental, arrears and commission collections and keep all parties informed.
• Communicate regularly with landlords, tenants, portfolio managers, brokers, collection agents and legal counsel.
• Manage third‑party collection agents, review their reports and provide feedback.
• Prepare and attend weekly internal and legal‑council meetings, compiling arrears and legal‑matter reports.
• Support the Sectional Title Management division with levy and fee collections and related administration.
• Maintain task workflows in Asana, ensuring notes, documents and status are up‑to‑date.
• Provide regular statistical reports to the Accounts Team Leader.

Required profile

• Previous experience in rental collections, arrears administration or property accounts.
• Experience dealing with landlords, tenants and third‑party collection agents.
• Understanding of legal collection processes, evictions, ejectments and rental‑related disputes.
• Familiarity with Asana or a similar task‑management platform (advantageous).

Required skills

• Asana (task‑management)