Professional Receptionist & Switchboard Operator

About the position

We are seeking a poised and highly organized Professional Receptionist & Switchboard Operator to join our team in Nelspruit. As the first point of contact for our organization, you will play a crucial role in shaping our corporate image by providing exceptional service to all clients and visitors.

Main Missions

• Manage a high-volume switchboard, ensuring all incoming calls are efficiently routed to the appropriate departments.
• Provide a warm and professional welcome to all visitors, ensuring a premium front-office experience.
• Handle various administrative tasks including mail distribution, document filing, and data entry.
• Maintain a clean, organized, and professional reception and lobby area at all times.
• Assist with general office coordination and provide support to various departments as needed.

Profile we are looking for

• Proven experience as a Receptionist and Switchboard Operator is mandatory.
• Exceptional communication skills with a mastery of professional telephone etiquette.
• Highly organized individual with strong attention to detail and the ability to multitask.
• A positive, proactive attitude with a strong willingness to learn and grow.
• Demonstrated reliability and a high level of professionalism in all interactions.

Required Skills

• Advanced Switchboard & Telephony Management
• Professional Customer Service & Front-Desk Etiquette
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Administrative Support & Office Management
• Excellent Verbal and Written Communication