Customer Care Consultant – 12‑Month Fixed‑Term (Sandton)

About the role

Kickstart your career as a Customer Care Consultant with Rewardsco Sales in Sandton. You’ll be the friendly voice that customers trust, handling calls, solving problems and ensuring every interaction ends on a positive note.

Key responsibilities

• Serve as the first point of contact for inbound customer calls, delivering professional and courteous service.
• Listen to, understand and resolve customer queries and complaints efficiently.
• Provide accurate information about products and services and suggest appropriate solutions.
• Build strong, trusted relationships through clear and friendly communication.
• Collaborate with team members and the team leader to achieve service targets.
• Act as a brand ambassador, promoting Rewardsco’s values and standards.

Required profile

• Positive, energetic and eager to learn.
• Disciplined, organised with good time‑management.
• Comfortable in a fast‑paced, target‑driven environment.
• Strong listener with attention to detail.
• Team player motivated to grow.

What we offer

• Free access to Kaelo Health Medical Insurance, financial wellness support, mental health counselling and an on‑site pharmacy with a nurse.
• World‑class technology, three in‑house restaurants and discounted grocery staples.