Account Manager – Digital Marketing (Remote)

About the role

We are seeking a proactive Account Manager to act as the trusted liaison between our digital marketing agency and its clients. You will guide clients through their digital marketing journey, ensuring their objectives are met while maintaining strong, long‑term relationships.

Key responsibilities

• Manage and nurture 25–30 client accounts across various industries.
• Translate technical digital marketing updates into clear, client‑friendly communication.
• Serve as the primary point of contact for client queries, status updates, and feedback.
• Coordinate with internal teams to ensure project deliverables are met on time.
• Prioritize requests based on impact and team capacity, avoiding overload.
• Proactively report progress, task completions, and updates without reminders.
• Oversee project timelines and deliverables using ClickUp.
• Monitor project pipelines, keep tasks organized, and ensure efficient workflow.
• Track and analyze campaign performance data, providing insightful reports and recommendations.

Required profile

• Minimum 3 years of experience as an Account Manager, Client Success Manager, or a related role.
• Experience working in digital marketing agencies.
• Fluent in written and spoken English.
• Strong communication, interpersonal, and organizational skills.
• Strategic thinking and proactive problem‑solving abilities.

Required skills

• ClickUp
• GoHighLevel
• Web design
• SEO
• Google Ads