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Network Operations Centre Engineer

DigiOutsource · Le Cap

New
🇬🇧 English
Grafana Datadog SolarWinds Nagios TCP/IP DNS HTTP TLS Load balancing CDN Distributed systems Caching Messaging components Jira PagerDuty

Job description

About the role

Join DigiOutsource, the technology arm of Super Group, to support high‑performance online gaming platforms. As a Network Operations Centre Engineer you will ensure platform stability, especially during peak sporting events, by monitoring systems, detecting incidents, and coordinating rapid restorations.

Key responsibilities

  • Monitor real‑time platform health using Grafana, Datadog, SolarWinds and Nagios.
  • Correlate metrics, logs and telemetry to identify abnormal patterns and trigger escalations.
  • Perform second‑line troubleshooting of TCP/IP, DNS, HTTP, TLS, load‑balancing and CDN issues.
  • Assist fault isolation for distributed systems, caching and messaging components.
  • Track incidents in Jira, manage on‑call alerts via PagerDuty and maintain run‑book documentation.
  • Produce accurate operational documentation and continuously improve incident processes.

Required profile

  • Strong analytical mindset with a passion for high‑availability services.
  • Ability to work under pressure during live events and on‑call rotations.
  • Excellent communication skills for coordination with engineering teams.

Required skills

  • Grafana
  • Datadog
  • SolarWinds
  • Nagios
  • TCP/IP, DNS, HTTP, TLS
  • Load balancing and CDN technologies
  • Distributed systems, caching, messaging components
  • Jira
  • PagerDuty

Questions fréquentes

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Published 2 weeks ago

Expires 1 month from now

14 views · 0 interested

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DigiOutsource

Le Cap