Administrator - Operations & Billing Specialist

About the position

We are looking for a highly organized and proactive Administrator to join our team in Sandton. You will play a crucial role in managing key operational workflows, ensuring seamless coordination between technicians, clients, and the management team through precise data management and billing processes.

Main Missions

• Order & Billing Management: Process RTOs, create client quotes, request Purchase Orders (PO), and manage full client invoicing cycles.
• Operational Coordination: Record technician intervention sheets, allocate them to clients, and ensure all documentation is processed and reconciled with invoices.
• Inventory & Data Control: Verify stock availability in the system, coordinate with the procurement officer for stock adjustments, and capture all relevant data into the Pastel system.
• Reporting: Maintain daily billing-sheet trackers, submit weekly sales reports, and provide regular feedback on pending or unprocessed files.
• Administrative Support: Assist with payroll (overtime sheets), manage client queries/complaints, and maintain an organized filing system.
• Compliance: Ensure adherence to Health & Safety requirements and maintain a clean, safe working environment.

Profile Required

• Minimum of 4 years of relevant experience in administration or operational support.
• Proven ability to work under pressure and adapt to changing priorities in a fast-paced environment.
• Strong problem-solving skills and a high level of accuracy and attention to detail.
• Excellent customer service skills with the ability to interact professionally with technicians, clients, and management.
• Matric/Grade 12 or equivalent qualification.

Required Skills

• Proficiency in MS Office Suite (Excel, Word, Outlook).
• Hands-on experience with Pastel accounting software.
• Data capture and administrative management.
• Financial administration (Invoicing, Quotes, PO tracking).
• Effective communication and interpersonal skills.