Receptionist / Administrator

About the role

This position supports the daily operations of a national healthcare organisation that supplies medical devices and surgical equipment. Reporting to the Operations Manager, you will be the first point of contact for visitors, clients, suppliers and staff, ensuring a professional and welcoming front‑desk experience.

Key responsibilities

• Manage the reception area and switchboard, handling incoming and outgoing calls, emails, mail and courier services.
• Welcome and assist visitors, clients and suppliers, maintaining a tidy and professional reception space.
• Schedule meetings, coordinate room bookings and support calendar management.
• Perform general administrative duties such as filing, scanning, document control and maintaining office supplies.
• Capture and update records and databases accurately, supporting various departments as needed.
• Uphold confidentiality of all company information and provide general office support to management and staff.

Required profile

• Matric / Grade 12 qualification (essential).
• 3–5 years of experience in a receptionist or administrative role.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Strong communication and interpersonal skills with professional telephone etiquette.
• Highly organised, detail‑oriented and able to multitask under pressure.
• Reliable, discreet and able to maintain confidentiality.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint