Travel Operations & Support Specialist (Luxury Travel)
Somewhere · Afrique du Sud
Description du poste
About the role
We are a fast‑growing luxury travel agency that designs bespoke, high‑end experiences for high‑net‑worth clients. As a Travel Operations & Support Specialist you will be the primary executor of post‑sales itineraries, turning sales consultations into flawless travel plans.
Key responsibilities
- Take full ownership of client bookings after sales calls, researching, pricing and reserving complex multi‑leg flights, luxury villas, hotels and ground transport.
- Use Sabre GDS to create, modify and finalize flight reservations with precise fare and baggage handling.
- Coordinate airport transfers, private drivers, tour guides and restaurant reservations worldwide.
- Review sales call notes, build structured project timelines and craft polished, client‑facing itineraries.
- Audit every reservation for accuracy, ensuring zero‑error delivery.
- Securely process client payments and manage financial documentation.
Required profile
- Highly organized, detail‑oriented and able to multitask in a fast‑paced environment.
- Strong accountability and proactive problem‑solving mindset.
- Excellent written communication for client updates.
Required skills
- Sabre GDS mastery.
What we offer
- Competitive monthly compensation based on region (USD $1,400‑$2,500).
- Year‑end holiday bonus and premium.
- Remote work with a supportive, high‑performance team culture.
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Somewhere
Afrique du Sud
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