Sub-District Social Auxiliary Worker (TB Support)

About the role

Aurum Group is recruiting a sub-district social auxiliary worker in Durban, KwaZulu-Natal, on a three-year contract. The role provides social support services to TB patients in need, including care, support, protection and development of people with TB, their families and the communities affected, through relevant programmes. It requires knowledge of the Department of Social Development's legislative mandate, policies and programmes, the Batho Pele principles and the district-level social services network.

Key responsibilities

• Develop a sub-district work plan with clear roles and timeframes.
• Support social workers in delivering care, support, protection and development services to vulnerable individuals, groups, families and communities.
• Help social workers deal with issues stemming from social instability.
• Perform administrative support tasks as required.
• Assess TB clients' needs, situations, strengths and support networks to set goals and choose interventions.
• Ensure client files and records comply with policies, regulations and procedures.
• Recommend the best course of action for clients and families.
• Monitor referrals so TB clients access the services they were referred to.
• Give progress reports in sub-district meetings and report daily or weekly to the district supervisor, and submit monthly activity reports to the district supervisor and the sub-district TB/HAST manager.

Required profile

• Grade 10 plus completion of a learnership allowing registration with the South African Council for Social Service Professions (SACSSP) as a Social Auxiliary Worker.
• Current SACSSP registration as a Social Auxiliary Worker.
• At least 3 years' experience as a Social Worker in the public sector.
• Experience in administration and management.
• Valid driver's licence.
• References available for background checks; appointments are subject to security clearance, reference checking and competency assessment.

Required skills

• Understanding of the Social Assistance Act, the Public Service Act and the Batho Pele Principles.
• Basic knowledge of human behaviour, relationships and social systems, and of financial matters related to social auxiliary work.
• Good analytical, problem-solving, communication, coordination and conflict resolution skills.
• Good IT skills and knowledge of information systems used in social services.
• Ability to keep precise records and compile accurate reports.