Retail Supervisor
Service Solutions · Cape Town
Job description
About the role
We are looking for a Retail Supervisor to supervise and guide team members during shifts, ensure exceptional customer service and sales performance, and support daily store functions.
Key responsibilities
- Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
- Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
- Handle customer queries and escalate issues where needed.
- Assist with team coaching, shift planning, and performance feedback.
- Ensure store standards, health & safety, and company policies are maintained.
- Monitor and report on sales performance and staff productivity.
Required profile
- Minimum 1–2 years’ experience in a retail environment, with some supervisory or team‑leading experience.
- Strong communication and interpersonal skills.
- High level of reliability, initiative, and attention to detail.
- Ability to lead by example and work well under pressure.
- Matric essential; a relevant retail or business qualification is an advantage.
Required skills
- Computer literacy
- POS systems
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Published 3 hours ago
Expires 1 month from now
3 views · 0 interested
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Service Solutions
Cape Town