Retail Branch Manager – Sterkspruit

About the role

Sanlam Developing Markets (SDM) is seeking a Retail Branch Manager for its Sterkspruit branch. The role involves leading the branch’s sales, service delivery and compliance within the financial services sector. You will be responsible for driving growth while maintaining a strong service culture.

Key responsibilities

• Develop and implement branch strategy and business plans.
• Deliver retail branch sales targets and activations.
• Improve sales and operational effectiveness.
• Establish and nurture a service‑focused culture.
• Manage compliance, quality and risk frameworks.
• Lead and develop branch staff.
• Oversee monthly planning, reporting and stakeholder engagement.

Required profile

• Matric (Grade 12) and passed FAIS RE5 and RE1 exams.
• 120 Wealth Management credits or a tertiary qualification recognised by the FSCA.
• At least 5 years of recent industry experience, with a minimum of 3 years in a leadership role.
• Proven sales track record and service delivery experience in insurance or lending.
• People‑management experience and ability to drive results.
• Compliance with fit‑and‑proper, CPD and product‑category requirements.